Support Board
Date/Time: Mon, 25 Nov 2024 04:28:03 +0000
CTS FIX - Disconnected
View Count: 1395
| [2014-01-14 16:25:25] |
| User14266 - Posts: 225 |
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Everyone at TopStepTrader using CTS FIX has lost connection.
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| [2014-01-14 16:54:58] |
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Should be OK now. We are able to connect to the simulation CTS FIX server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-14 16:55:15
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| [2014-01-14 16:58:49] |
| User14266 - Posts: 225 |
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Yes it is now, but there were a lot of unhappy people that had orders on, and lost all connection. This has been a reoccurring problem a few times over the last week or so. The more this happens, the more people will be ditching SC for T4. Myself, I am using the SC data feed. But as a courtesy to SC, I think you should know there are feathers being ruffled. I assume this is still a CTS issue, but SC is the one taking the heat from users. No one is saying "what's wrong with CTS", they are mad saying "Sierra Chart is down AGAIN". Just a friendly FYI :)
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| [2014-01-14 17:29:33] |
| ganz - Posts: 1048 |
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User14266 so just say them the truth. |
| [2014-01-14 18:57:34] |
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We will let CTS know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-14 18:57:52
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