Support Board
Date/Time: Thu, 06 Feb 2025 04:41:34 +0000
OpenGL Unhandled Exception
View Count: 678
| [2020-04-13 14:23:37] |
| Tooth Fairy - Posts: 79 |
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Copied message log ESM20_FUT_CME [C] 50000 Volume #6 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | 2020-04-13 10:06:17.868 * The attached chart is ran as 2nd instance & the error is very consistent in both version 2054 & 2084. All studies are SC & no custom studies involved. GFX card is EVGA GeForce RTX2070 Super Nvidia Driver is 445.75 OS is Windows 10 Pro 64 Bits. Version 1909. Built 18363.752 AMD Ryzen 9 3900. 64GB RAM. |
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| [2020-04-15 14:34:07] |
| Tooth Fairy - Posts: 79 |
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Hi SC, As far as OpenGL is concerned, you have not done anything since late Feb to correct segmentation & un-handled exceptions that crashed SC and render OpenGL useless, am I correct? |
| [2020-04-15 18:16:46] |
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We have been working on reviewing the OpenGL code and testing for the problem but have been unable to reproduce. However, we may have finally found the reason for the issue. We are working on it and should have a new release out in a week or two. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-15 18:17:09
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