Support Board
Date/Time: Thu, 06 Feb 2025 03:55:31 +0000
Missing Market Depth
View Count: 1126
| [2020-04-13 12:49:41] |
| User164231 - Posts: 278 |
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Was working okay and then it stopped recording.... what went wrong? thanks |
 missing Market Depth.jpg / V - Attached On 2020-04-13 12:49:29 UTC - Size: 133.18 KB - 320 views |
| [2020-04-13 18:35:20] |
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In that chart you posted the symbol is still in a historical data downloading state. So the current depth data being recorded will not be seen until the historical data downloading is complete. You are also using Interactive Brokers data which is going to be a problem as well. You should be using this data feed instead: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-13 18:35:54
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| [2020-04-15 03:43:06] |
| User164231 - Posts: 278 |
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It is in a temporary downloading state when IB periodically log out and in. The missing data already happened hours before the IB shutdown. It can't be IB as I have been using its market depth for the longest time. Please help. I attach my settings. Thanks. |
| Market Depth Historical Graph.jpg / V - Attached On 2020-04-15 03:42:41 UTC - Size: 318.76 KB - 254 views |
| [2020-04-15 07:51:27] |
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Refer to the documentation here about this: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying And in particular review the information in step 15 to make sure the market depth data is being recorded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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