Support Board
Date/Time: Thu, 06 Feb 2025 01:02:17 +0000
Deribit datafeed issue
View Count: 575
| [2020-04-10 00:42:08] |
| User517260 - Posts: 97 |
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Dear Support, after Deribit servers migration to London quotes for BTC-PERPETUAL-DBIT ticker are not arriving. Could you fix this problem? Thanks!
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| [2020-04-10 03:36:45] |
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We apologize for the delay. We are working on this issue now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-10 07:47:03] |
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Resolved. There is a missing data during when the connection did not exist to Deribit from our systems but we cannot patch that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-10 07:47:15
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