Support Board
Date/Time: Mon, 25 Nov 2024 08:01:33 +0000
AMP/TTnet live order rejected
View Count: 1270
| [2014-01-14 09:03:30] |
| User025576 - Posts: 9 |
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i have a problem with the sierrachart/ttnet setup. i can login and the pricefeed/charts are working, but live orders are rejected. i can see my amp account number in the sierrachart trade activity log, but the sierrachart "orders and positions" window doesn´t show any balance. (the account is funded though). i tried to place a live limit sell order for the ym contract. trade service log says: "trade order error - tt order update (rejected). info: risk client: product not allowed..." |
| [2014-01-14 09:18:51] |
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Contact your broker and have them allow the products that you want to trade. This is all that needs to be done. A TT FIX adapter does not provide account balance data and that is why you do not see it reported in Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-23 08:56:09] |
| User29698 - Posts: 28 |
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Thank you.
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