Support Board
Date/Time: Thu, 06 Feb 2025 01:56:36 +0000
[Programming Help] - connection to the Sierra Chart
View Count: 1051
| [2020-04-09 17:08:11] |
| User939867 - Posts: 3 |
|
Sierra Chart entrance is perfect. Rithmic connected via R | Trader quotes are coming. There is no connection to the Sierra Chart. Help connect. |
 2020-04-09_175049.jpg / V - Attached On 2020-04-09 17:06:05 UTC - Size: 227.04 KB - 277 views Attachment Deleted. |
| [2020-04-09 18:56:10] |
| |
|
We need to look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-10 10:03:34] |
| User939867 - Posts: 3 |
|
Reading Internal Order ID file. | 2020-04-10 12:24:45.195 Reading Trade Orders file. | 2020-04-10 12:24:45.322 Reading Trade Positions file. | 2020-04-10 12:24:45.323 Reading Account Balance file. | 2020-04-10 12:24:45.323 UDPListener (1460). Port 22903 | Listening on UDP port 22903. | 2020-04-10 12:24:45.354 Software version: 2080 32-bit | 2020-04-10 12:24:45.354 Primary Thread ID: 12544 | 2020-04-10 12:24:45.354 Enabled for: Sierra Chart Historical Data Service. | 2020-04-10 12:24:45.354 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-10 12:24:45.354 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-10 12:24:45.354 Current selected Data/Trading service: Rithmic Trading | 2020-04-10 12:24:45.354 Custom symbol settings values: disabled | 2020-04-10 12:24:45.354 Chart Update Interval: 500 | 2020-04-10 12:24:45.354 Intraday Data Storage Time Unit: 0 | 2020-04-10 12:24:45.354 Time Zone: +03:00:00 (AST+03) | 2020-04-10 12:24:45.354 2020-04-10 12:24:45 Local computer time | 2020-04-10 12:24:45.354 2020-04-10 09:24:45 Local computer time in UTC | 2020-04-10 12:24:45.354 2020-04-10 12:24:45 Local computer time in SC Time Zone | 2020-04-10 12:24:45.354 2020-04-10 09:24:46 Server time in UTC | 2020-04-10 12:24:45.354 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-04-10 12:24:45.354 Program path: C:\SierraChart\ | 2020-04-10 12:24:45.354 Data Files path: C:\SierraChart\Data\ | 2020-04-10 12:24:45.354 OS Version Number: 10.0 | 2020-04-10 12:24:45.355 Locale Setting: C | 2020-04-10 12:24:45.355 DLLs: F_Lenta_Basa_R2_47.dll, UserContributedStudies.dll | 2020-04-10 12:24:45.355 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-04-10 12:24:45.355 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-04-10 12:24:45.383 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-04-10 12:24:45.432 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-04-10 12:24:45.432 Received 5 login tokens. | 2020-04-10 12:24:45.616 Symbol settings MD5 received. Request ID: 1. | 2020-04-10 12:24:45.719 Symbol settings are up-to-date for rithmic.trading. | 2020-04-10 12:24:45.719 Rithmic Trading | Port for executable: 51208 | 2020-04-10 12:24:50.654 Listening socket (1476). Port 51208 | Closed. | 2020-04-10 12:24:50.655 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-04-10 12:24:50.656 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:51208. Current folder: C:\SierraChart\Rim | 2020-04-10 12:24:50.710 Rithmic Trading | Bridge process is running. | 2020-04-10 12:24:52.700 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51208 | 2020-04-10 12:24:52.700 DTC Client socket (1) | Creating socket. | 2020-04-10 12:24:52.700 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-04-10 12:24:52.700 Rithmic Trading | Connected to server. | 2020-04-10 12:24:52.702 Rithmic Trading | Starting socket receive thread. | 2020-04-10 12:24:52.702 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-04-10 12:24:52.703 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-04-10 12:24:52.705 Rithmic Trading | Sending logon request message. | 2020-04-10 12:24:52.705 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-04-10 12:24:52.707 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-04-10 12:24:52.710 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-04-10 12:24:52.710 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2020-04-10 12:24:55.632 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2020-04-10 12:24:55.780 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2020-04-10 12:24:58.165 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2020-04-10 12:24:58.408 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2020-04-10 12:24:59.800 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2020-04-10 12:24:59.965 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2020-04-10 12:25:01.556 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2020-04-10 12:25:01.719 Rithmic Trading | Received logon response. | 2020-04-10 12:25:02.700 Rithmic Trading | Server Name: SC DTC Bridge. | 2020-04-10 12:25:02.700 Rithmic Trading | Server protocol version: 7. Client protocol version: 8 | 2020-04-10 12:25:02.700 Rithmic Trading | Unsupported protocol version. Disconnecting. Update Sierra Chart with 'Help >> Download Current Version'. | 2020-04-10 12:25:02.700 * DTC Client socket (1) | CloseSocket call. | 2020-04-10 12:25:02.745 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-04-10 12:25:02.746 Rithmic Trading | Disconnected. | 2020-04-10 12:25:02.746 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-04-10 12:25:02.746 DTC Client socket (1) | Closed. | 2020-04-10 12:25:02.747 |
| [2020-04-10 21:24:34] |
| |
|
We apologize for not making our support policy clear regarding Rithmic at first . We have discontinued all technical support for Rithmic. And we see you are with AMP. Please contact them and tell them to move you either over to the Sierra Chart order routing service from Rithmic: Sierra Chart / Trading Technologies Futures Order Routing Service Or to CQG if you are trading exchanges other than the CME group of exchanges. CQG Trading Platform Service It really is a mistake to be using Rithmic especially with your location. You are going to have connectivity problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-10 21:25:30
|
To post a message in this thread, you need to log in with your Sierra Chart account: