Support Board
Date/Time: Thu, 06 Feb 2025 00:51:15 +0000
SC/Denali TT data ES mini
View Count: 482
| [2020-04-09 16:56:38] |
| User855803 - Posts: 1 |
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Hello, I signup to SC/Denali TT data yesterday, however, ES mini "ESM20_FUT_CME" is delayed by up to 10 minutes. Please can you look into this for me, please? Regards |
| [2020-04-09 17:44:20] |
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We want you to restart Sierra Chart . However, there really should not be a problem with receiving real-time data. Your account is authorized to receive the real time data. If you continue to have an issue follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-09 17:44:35
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