Support Board
Date/Time: Thu, 06 Feb 2025 01:00:23 +0000
activation of denali feed
View Count: 564
| [2020-04-08 22:52:50] |
| User881178 - Posts: 2 |
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hi, in your support documentation regarding activation of denali exchange data, the step of enabling the data doesn't show up for me under the account services tab; I've signed my agreements already and have made a payment; the next step should be to enable the data but it just says I'm not authorized to update. Help
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| [2020-04-09 18:43:36] |
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We will check on this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-09 18:45:23] |
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The Data feed was being billed through your broker, which would cause the forms to not show. Your broker has now set the feed to be billed directly to you. So you should now see the Denali Activation Drop Down here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Sierra Chart Support Date Time Of Last Edit: 2020-04-09 18:47:59
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