Support Board
Date/Time: Wed, 05 Feb 2025 23:59:05 +0000
Serious slow down of charting software when data feed connected
View Count: 543
| [2020-04-08 16:45:34] |
| User87765 - Posts: 10 |
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Hello, I updated my software to the current version after a long hiatus from trading. Now I have done that, the charting software is horrendously slow when DTN feed is connected. This has never been an issue before. I am running 4 monitors with an Nvidia GeFORCE GT 740. If the data feed is not connected the computer responds normally. Any tips or help?
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| [2020-04-08 18:26:57] |
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Refer to help topic 30.48: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart There is a helpful video in that section. There is the OpenGL option. Try changing the state of it and restarting Sierra Chart to see if the issue is related to that in some way: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-08 18:35:06
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