Support Board
Date/Time: Tue, 16 Dec 2025 12:06:29 +0000
Alerts for horizontal line last crossing isn't working
View Count: 1266
| [2020-04-08 13:59:24] |
| User502498 - Posts: 33 |
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Hello. I have a 30T Reversal Chart. When price was trading at 2670 I placed a horizontal line at 2666.50. This had a alert attached to it with a LAST Crossing from Below on it. So I expected that when price would go BELOW 2666.50, then cross back ABOVE 2666.50 I would get a alert. But as you can see that didn't happen. Please let me know how I can fix this? When the alert is generated, it changes to a black line using the a "Line Hit" config. |
 alert1.png / V - Attached On 2020-04-08 13:58:30 UTC - Size: 27.76 KB - 309 views alert2.png / V - Attached On 2020-04-08 13:58:33 UTC - Size: 17.73 KB - 276 views alert3.png / V - Attached On 2020-04-08 13:58:37 UTC - Size: 42.08 KB - 281 views |
| [2020-04-08 14:00:37] |
| User502498 - Posts: 33 |
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Here is the last two screen shots. #5 shows the alert after it was triggered, which was 2 bars later. I'm not sure why it fired then.
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| alert4.png / V - Attached On 2020-04-08 14:00:20 UTC - Size: 107.37 KB - 255 views alert5.png / V - Attached On 2020-04-08 14:00:25 UTC - Size: 24.23 KB - 277 views |
| [2020-04-08 20:13:07] |
| John - SC Support - Posts: 43482 |
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Take a look at the following and see if this could be the problem: Chart Drawing Tools: Chart Drawing Alert Not Triggering When Expected For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-08 20:13:54
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| [2020-04-08 20:19:57] |
| User502498 - Posts: 33 |
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I checked that, and my update interval is 150ms. This took WAY longer than a few seconds.
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| [2020-04-08 20:48:17] |
| John - SC Support - Posts: 43482 |
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Can you please attach the Chartbook to this thread so we can take a look at the setup. We tried running this with a Renko setup ourselves, but we are not having any issues. Refer to the following for how to attach the chartbook: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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