Login Page - Create Account

Support Board


Date/Time: Wed, 05 Feb 2025 23:44:28 +0000



values scales split apart

View Count: 713

[2020-04-07 21:42:02]
User93534 - Posts: 30
Somehow when I was trying to adjust the scaling on my chart the value scales between chart regions split apart and now the lower regions are about 5 inches to the left of the main price region scale and a big void is taking up a ton of space on the chart and I can't figure out how I did it or how to make it go back.

I would like to make them line up on the right edge of the screen again
[2020-04-08 04:15:43]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-08 12:17:38]
User93534 - Posts: 30
I have followed the directions on how to upload a picture and hit the upload chart, upload main window image both maybe 10 times and no window pops up to upload. nothing happens

https://gyazo.com/fb2c960ff4227a40a1101ee45e68146a
imagesplit scales sierra.PNG / V - Attached On 2020-04-08 12:15:03 UTC - Size: 37.19 KB - 227 views
Attachment Deleted.
[2020-04-08 20:01:23]
John - SC Support - Posts: 37769
It looks like you have a Chart DOM Column that is too wide. Refer to the information here for how to reset the column width:
Global Trade Settings Windows: Chart/Trade DOM Column Widths and Headers (Trade >> Customize Chart/Trade DOM Columns)

With regards to the Image Uploading, that is due to a change we made to our image server, so you need to upgrade to the current version in order to fix that problem:
Software Download: Fast Update
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-09 09:02:24

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account