Support Board
Date/Time: Mon, 25 Nov 2024 04:43:19 +0000
Data Updates
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[2014-01-13 17:04:18] |
User74484 - Posts: 6 |
I am using the SC Historical Intraday Futures Data feed. This is supposed to be a 30 minute delay, but my charts are delayed by 12 hours? What do I need to do to correct this? Many thanks. |
[2014-01-13 22:56:28] |
Sierra Chart Engineering - Posts: 104368 |
It is not documented to be a 30 minute delay for that particular service. A 12 hour delay is correct. For a shorter delay, you need to use this service: https://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html This one is named "SC Historical Data". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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