Support Board
Date/Time: Wed, 05 Feb 2025 22:39:42 +0000
Use Date Range does not load data at end
View Count: 1129
| [2020-04-05 15:22:11] |
| jwick - Posts: 142 |
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When I use a date range (with no upper range), there are bars missing at the end compared to when I use days to load (loading similar amount of data) Chart A using date range: http://www.sierrachart.com/image.php?Image=1586099915187.png Chart B using date range: http://www.sierrachart.com/image.php?Image=1586099983146.png Chart A chart settings: https://i.imgur.com/kU0qGYt.png Chart B chart settings (duplicate of chart A with only days to load changed): https://i.imgur.com/Nh7WrGp.png SC Version 2074 64-bit (30593M) EDIT: Playing around with it I discovered this has something to do with rollover. Both charts have rollover enabled however when I alter chart A to no longer use rollover, it loads the missing dates that Chart B displays. Turn rollover back on and it disappears. Date Time Of Last Edit: 2020-04-05 15:30:06
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| [2020-04-05 21:23:00] |
| jwick - Posts: 142 |
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I'm seeing this issue on other instruments as well on intraday charts ... Chart Before: http://www.sierrachart.com/image.php?Image=1586121643234.png Chart AFter by changing from a "Use Date Range" to "Days to Load": http://www.sierrachart.com/image.php?Image=158612174171.png EDIT: Just verified that this is a bug in 2074. Reverted to 2070 and the charts behave as expected. Date Time Of Last Edit: 2020-04-05 22:25:39
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| [2020-04-05 22:26:57] |
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We have resolved this. Update to the latest prerelease: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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