Support Board
Date/Time: Wed, 05 Feb 2025 22:41:25 +0000
Topsteptrader
View Count: 737
| [2020-04-03 15:54:13] |
| User871865 - Posts: 11 |
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Hallo ich habe mich heute bei topsteptrader angemeldet und wollte mich jetzt mit den datafeed verbinden. Dies ist aber nicht möglich. Könnt Ihr mir da weiterhelfen oder muss ich topsteptrader anschreiben? Vielen dank Software version: 2065 64-bit | 2020-04-03 17:24:45.792 Usage end date: 2020-05-02 | 2020-04-03 17:24:45.792 Enabled for: Advanced Features 2. | 2020-04-03 17:24:45.792 Enabled for: Sierra Chart Historical Data Service. | 2020-04-03 17:24:45.792 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-04-03 17:24:45.792 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-03 17:24:45.792 Enabled for exchange2: CME (Trading Account Required) | 2020-04-03 17:24:45.792 Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-03 17:24:45.792 Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-03 17:24:45.792 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-03 17:24:45.792 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-03 17:24:45.792 Current selected Data/Trading service: Rithmic Trading | 2020-04-03 17:24:45.792 Custom symbol settings values: enabled | 2020-04-03 17:24:45.792 Chart Update Interval: 500 | 2020-04-03 17:24:45.792 Intraday Data Storage Time Unit: 0 | 2020-04-03 17:24:45.792 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-04-03 17:24:45.792 2020-04-03 17:24:45 Local computer time | 2020-04-03 17:24:45.792 2020-04-03 15:24:45 Local computer time in UTC | 2020-04-03 17:24:45.792 2020-04-03 17:24:45 Local computer time in SC Time Zone | 2020-04-03 17:24:45.792 2020-04-03 15:20:33 Server time in UTC | 2020-04-03 17:24:45.792 Local computer UTC time and Server UTC time difference: 14 seconds. | 2020-04-03 17:24:45.792 Program path: C:\SierraChart\ | 2020-04-03 17:24:45.792 Data Files path: C:\SierraChart\Data\ | 2020-04-03 17:24:45.792 OS Version Number: 10.0 | 2020-04-03 17:24:45.793 Locale Setting: C | 2020-04-03 17:24:45.793 DLLs: ._ETFISv3.dll, ._ETFISv3_64.dll, ETFISv3.dll, ETFISv3_64.dll, sst_draw_imbalance.dll, sst_draw_imbalance_64.dll, sst_edge_volume.dll, sst_edge_volume_64.dll, sst_FreeBundle.dll, sst_FreeBundle_64.dll, sst_pulling_stacking.dll, sst_pulling_stacking_64.dll, sst_recent_traded_volume_values.dll, sst_recent_traded_volume_values_64.dll, sst_twap.dll, sst_twap_64.dll, sst_volume_profile.dll, sst_volume_profile_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-04-03 17:24:45.794 Rithmic Trading | Bridge process is not running! | 2020-04-03 17:24:46.075 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51267 | 2020-04-03 17:24:46.075 DTC Client socket (2) | Creating socket. | 2020-04-03 17:24:46.075 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2020-04-03 17:24:46.075 DTC Client socket (2) | Connect event error. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. | 2020-04-03 17:24:48.079 * DTC Client socket (2) | CloseSocket call. | 2020-04-03 17:24:48.079 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-03 17:24:48.079 DTC Client socket (2) | Closed. | 2020-04-03 17:24:48.079 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:24:48.079 DTC Client socket (0) | CloseSocket call. | 2020-04-03 17:24:48.090 Rithmic Trading | Disconnected. | 2020-04-03 17:24:48.090 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:24:48.090 Rithmic Trading | Port for executable: 51271 | 2020-04-03 17:24:50.089 Listening socket (1492). Port 51271 | Closed. | 2020-04-03 17:24:50.089 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-04-03 17:24:50.089 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:51271. Current folder: C:\SierraChart\Rim | 2020-04-03 17:24:50.098 Rithmic Trading | Bridge process is not running! | 2020-04-03 17:24:52.090 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51271 | 2020-04-03 17:24:52.090 DTC Client socket (2) | Creating socket. | 2020-04-03 17:24:52.090 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2020-04-03 17:24:52.091 DTC Client socket (2) | Connect event error. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. | 2020-04-03 17:24:54.115 * DTC Client socket (2) | CloseSocket call. | 2020-04-03 17:24:54.115 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-03 17:24:54.115 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:24:54.115 DTC Client socket (2) | Closed. | 2020-04-03 17:24:54.115 DTC Client socket (0) | CloseSocket call. | 2020-04-03 17:24:54.119 Rithmic Trading | Disconnected. | 2020-04-03 17:24:54.119 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:24:54.119 Rithmic Trading | Port for executable: 51280 | 2020-04-03 17:24:56.127 Listening socket (1668). Port 51280 | Closed. | 2020-04-03 17:24:56.127 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-04-03 17:24:56.128 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:51280. Current folder: C:\SierraChart\Rim | 2020-04-03 17:24:56.136 Rithmic Trading | Bridge process is not running! | 2020-04-03 17:24:58.164 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51280 | 2020-04-03 17:24:58.164 DTC Client socket (2) | Creating socket. | 2020-04-03 17:24:58.164 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2020-04-03 17:24:58.164 DTC Client socket (2) | Connect event error. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. | 2020-04-03 17:25:00.204 * DTC Client socket (2) | CloseSocket call. | 2020-04-03 17:25:00.204 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-03 17:25:00.204 DTC Client socket (2) | Closed. | 2020-04-03 17:25:00.204 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:00.204 DTC Client socket (0) | CloseSocket call. | 2020-04-03 17:25:00.219 Rithmic Trading | Disconnected. | 2020-04-03 17:25:00.220 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:00.220 Requested new login tokens. | 2020-04-03 17:25:00.418 Received 8 login tokens. | 2020-04-03 17:25:00.543 DTC Client socket (1) | Close event error. Windows error code 10053: Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen. | 2020-04-03 17:25:01.132 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-04-03 17:25:01.132 DTC Client socket (1) | Closed. | 2020-04-03 17:25:01.132 Rithmic Trading | Port for executable: 51287 | 2020-04-03 17:25:02.212 Listening socket (1568). Port 51287 | Closed. | 2020-04-03 17:25:02.212 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-04-03 17:25:02.213 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:51287. Current folder: C:\SierraChart\Rim | 2020-04-03 17:25:02.221 Rithmic Trading | Bridge process is running. | 2020-04-03 17:25:04.213 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51287 | 2020-04-03 17:25:04.213 DTC Client socket (1) | Creating socket. | 2020-04-03 17:25:04.213 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-04-03 17:25:04.213 Rithmic Trading | Connected to server. | 2020-04-03 17:25:04.214 Rithmic Trading | Starting socket receive thread. | 2020-04-03 17:25:04.214 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-04-03 17:25:04.215 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-04-03 17:25:04.215 Rithmic Trading | Sending logon request message. | 2020-04-03 17:25:04.216 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-04-03 17:25:04.216 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-04-03 17:25:04.217 Rithmic Trading | Message from server: Connecting to Rithmic Topstep Trader server. | 2020-04-03 17:25:04.217 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2020-04-03 17:25:05.353 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2020-04-03 17:25:05.572 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2020-04-03 17:25:06.077 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2020-04-03 17:25:06.274 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2020-04-03 17:25:06.819 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2020-04-03 17:25:07.019 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2020-04-03 17:25:07.544 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2020-04-03 17:25:07.743 Rithmic Trading | Received logon response. | 2020-04-03 17:25:08.221 Rithmic Trading | Server Name: SC DTC Bridge. | 2020-04-03 17:25:08.221 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-04-03 17:25:08.221 Rithmic Trading | Successfully connected. IB='TopstepTrader', Firm='TopstepTrader'. | 2020-04-03 17:25:08.221 Rithmic Trading | Trading is supported. | 2020-04-03 17:25:08.221 Rithmic Trading | Order cancel and replace is supported. | 2020-04-03 17:25:08.221 Rithmic Trading | OCO Orders supported. | 2020-04-03 17:25:08.221 Rithmic Trading | Connected to data and trading server. | 2020-04-03 17:25:08.221 Triggering next historical data download in queue. | 2020-04-03 17:25:08.221 Triggering next historical data download in queue. | 2020-04-03 17:25:08.221 Triggering next historical data download in queue. | 2020-04-03 17:25:08.221 Triggering next historical data download in queue. | 2020-04-03 17:25:08.221 Rithmic Trading | Connection to non-affiliated broker not allowed. | 2020-04-03 17:25:08.221 * Connection to the external service has been lost. | 2020-04-03 17:25:08.221 DTC Client socket (1) | CloseSocket call. | 2020-04-03 17:25:08.236 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-04-03 17:25:08.236 Rithmic Trading | Disconnected. | 2020-04-03 17:25:08.236 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:08.236 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-04-03 17:25:08.238 DTC Client socket (1) | Closed. | 2020-04-03 17:25:08.238 Rithmic Trading | Port for executable: 51301 | 2020-04-03 17:25:10.237 Listening socket (1568). Port 51301 | Closed. | 2020-04-03 17:25:10.237 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-04-03 17:25:10.238 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:51301. Current folder: C:\SierraChart\Rim | 2020-04-03 17:25:10.246 Rithmic Trading | Bridge process is not running! | 2020-04-03 17:25:12.241 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51301 | 2020-04-03 17:25:12.241 DTC Client socket (1) | Creating socket. | 2020-04-03 17:25:12.241 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-04-03 17:25:12.242 DTC Client socket (1) | Connect event error. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. | 2020-04-03 17:25:14.259 * DTC Client socket (1) | CloseSocket call. | 2020-04-03 17:25:14.259 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-03 17:25:14.259 DTC Client socket (1) | Closed. | 2020-04-03 17:25:14.259 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:14.259 DTC Client socket (0) | CloseSocket call. | 2020-04-03 17:25:14.275 Rithmic Trading | Disconnected. | 2020-04-03 17:25:14.275 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:14.275 Rithmic Trading | Port for executable: 51307 | 2020-04-03 17:25:16.285 Listening socket (2124). Port 51307 | Closed. | 2020-04-03 17:25:16.285 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-04-03 17:25:16.285 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:51307. Current folder: C:\SierraChart\Rim | 2020-04-03 17:25:16.293 Rithmic Trading | Bridge process is not running! | 2020-04-03 17:25:18.303 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51307 | 2020-04-03 17:25:18.303 DTC Client socket (1) | Creating socket. | 2020-04-03 17:25:18.303 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-04-03 17:25:18.303 DTC Client socket (1) | Connect event error. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. | 2020-04-03 17:25:20.381 * DTC Client socket (1) | CloseSocket call. | 2020-04-03 17:25:20.381 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-04-03 17:25:20.381 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:20.381 DTC Client socket (1) | Closed. | 2020-04-03 17:25:20.381 DTC Client socket (0) | CloseSocket call. | 2020-04-03 17:25:20.397 Rithmic Trading | Disconnected. | 2020-04-03 17:25:20.397 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-04-03 17:25:20.397 |
| [2020-04-03 22:28:57] |
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This is the reason for the problem: Rithmic Trading | Connection to non-affiliated broker not allowed. | 2020-04-03 17:25:08.221 * You need to have your own direct account: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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