Support Board
Date/Time: Wed, 05 Feb 2025 21:42:51 +0000
CBOT data missing
View Count: 1101
| [2020-04-03 13:28:36] |
| davidm - Posts: 1 |
|
I am subscribed to the CME bundle without market depth using the Sierra Chart feed (not Denali). CME, COMEX, and NYMEX data are complete and timely. CBOT, however, is missing except for ZBM20 which is sporadic. My log shows CBOT enabled. I see no data for: YMM20, YMU20, ZBU20, ZFM20, ZFU20, ZNM20, and ZNU20. How do I address this issue. Thank you |
| [2020-04-03 19:23:09] |
| |
|
We want you to go to the chart for one of those symbols, and follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- Also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-03 19:24:36
|
To post a message in this thread, you need to log in with your Sierra Chart account: