Support Board
Date/Time: Wed, 05 Feb 2025 21:50:33 +0000
A couple of Denali DF Questions and more
View Count: 595
| [2020-04-02 19:58:19] |
| user8888 - Posts: 159 |
|
Hello, My broker is AMP. After a while using CQG, I'm gonna give a try to your Denali DF. AMP says that I'm already set up with Denali, however I see this in the Log: Enabled for exchange2: CME (Trading Account Required) | 2020-04-02 21:27:18.718 Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-02 21:27:18.718 Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-02 21:27:18.718 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-02 21:27:18.718 Another Question: Since the naming of the symbols is different, the GBs of CQG data that I have in the SSD, are of no use anymore, right? the market depth files of the CQG symbols, also useless? And another thing, The Trade Activity Log shows no record of any trading activity, none. But this began to happen like 2/3 weeks ago. I was expecting my trading records to come back with some of the improved releases but is not happening; still all zeros. Not related to Denali DF, of course. I'm in v2074. I keep up with latest releases. The completely empty TAL began around 206x Thank you |
| [2020-04-03 09:27:37] |
| |
|
Since the naming of the symbols is different, the GBs of CQG data that I have in the SSD, are of no use anymore, right? the market depth files of the CQG symbols, also useless? Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services And another thing, The Trade Activity Log shows no record of any trading activity, none. But this began to happen like 2/3 weeks ago. As long as the trade activity data files are present, there should not be a problem but we want you to convert the trade activity as explained in the notes here:https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2050 After that follow the instructions here to view the activity: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-03 09:39:47] |
| user8888 - Posts: 159 |
|
I'm not going to use CQG anymore. What for? I was asking about the datafiles. No big deal, I'll remove them. I did that conversion of the TAL back in February. I've done it again now, following your instructions. Same results. All zeros. what about this: Enabled for exchange2: CME (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-03 11:35:25.159 and not being able to see the updated balance of my account? May be the AMP guys didn't do the set up properly? Or should I do something else? Thank you |
| [2020-04-03 09:42:45] |
| user8888 - Posts: 159 |
|
Software version: 2075 64-bit | 2020-04-03 11:35:25.159 Primary Thread ID: 4328 | 2020-04-03 11:35:25.159 Enabled for: Advanced Features 2. | 2020-04-03 11:35:25.159 Enabled for: Sierra Chart Historical Data Service. | 2020-04-03 11:35:25.159 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-04-03 11:35:25.159 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-03 11:35:25.159 Enabled for exchange2: CME (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-03 11:35:25.159 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-03 11:35:25.159 Current selected Data/Trading service: SC Data - All Services | 2020-04-03 11:35:25.159 Custom symbol settings values: enabled | 2020-04-03 11:35:25.159 Chart Update Interval: 600 | 2020-04-03 11:35:25.159 Intraday Data Storage Time Unit: 0 | 2020-04-03 11:35:25.159 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-04-03 11:35:25.159 2020-04-03 11:35:25 Local computer time | 2020-04-03 11:35:25.159 2020-04-03 09:35:25 Local computer time in UTC | 2020-04-03 11:35:25.159 2020-04-03 11:35:25 Local computer time in SC Time Zone | 2020-04-03 11:35:25.159 2020-04-03 09:34:49 Server time in UTC | 2020-04-03 11:35:25.159 Local computer UTC time and Server UTC time difference: 5 seconds. | 2020-04-03 11:35:25.159 Program path: C:\SierraChart2\ | 2020-04-03 11:35:25.159 Data Files path: C:\SierraChart2\Data\ | 2020-04-03 11:35:25.159 OS Version Number: 6.3 | 2020-04-03 11:35:25.159 Locale Setting: C | 2020-04-03 11:35:25.159 DLLs: PrevReferences_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-04-03 11:35:25.160 |
| [2020-04-03 10:10:25] |
| |
|
You still need to use CQG or some method of order routing because that is necessary to authorize the CME data. This indicates a trading account is required: Enabled for exchange2: CME (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-03 11:35:25.159 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-03 11:35:25.159 Related information: The reason you are not getting real-time data from the CME group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement We recommend using the above solution in any case to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-03 10:10:56
|
To post a message in this thread, you need to log in with your Sierra Chart account: