Support Board
Date/Time: Thu, 06 Feb 2025 01:06:14 +0000
Custom Trading Keyboard Shortcut for Limit order
View Count: 1902
[2020-04-02 18:01:11] |
User433487 - Posts: 7 |
Hello support, could you please check and see what am I doing wrong here? when setting up a custom trading keyboard shortcut to enter a limit buy or sell order 7 ticks away from the last price it enter it as a Limit Chase order instead! s://www.screencast.com/t/FCGOQiSRAV s://www.screencast.com/t/xIK6PjRqi5cz thank you |
[2020-04-02 19:27:57] |
Sierra Chart Engineering - Posts: 104368 |
If you want to post an image of a chart, then use this method here: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Repost the image using this method. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-04-02 20:29:02] |
User433487 - Posts: 7 |
this is the image of the order on the chart as a limit chase order http://www.sierrachart.com/image.php?Image=1585858893104.png and unfortunately I can not show you how it is set up in the Global Settings>>Customize Keyboard Shortcuts>>Custom Trading Keyboard Shortcuts>>Custom Trading Keyboard Shortcuts 1 but I assure you it is set to Limit order regards |
[2020-04-06 21:40:45] |
Sierra Chart Engineering - Posts: 104368 |
We need to get the Sierra3.CFG file from you so we can test this. This is in the Sierra Chart installation folder. You can privately attach it by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-04-07 00:43:35] |
User433487 - Posts: 7 |
Attached please find the requested file. Regards, |
Private File |
[2020-04-07 07:39:38] |
Sierra Chart Engineering - Posts: 104368 |
We realize we need one more file from you. Provide this file: KeyboardShortcuts.config And tell us the number of the custom trading keyboard shortcut you have configured. They start with 1. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-07 07:39:50
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[2020-04-07 09:55:42] |
User433487 - Posts: 7 |
Hi there, I hope I got the right answer to your question because I'm not sure I understood the question, but the number of the custom trading keyboard shortcut I have configured is 6 (1 thru 6) should you have any more question please do not hesitate. Regards, |
Private File |
[2020-04-09 12:14:29] |
Sierra Chart Engineering - Posts: 104368 |
We tested all 6 trading keyboard shortcuts, and they generated Limit orders and Stop Limit orders only.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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