Support Board
Date/Time: Wed, 05 Feb 2025 21:58:22 +0000
can not log in on mY CQD data feed
View Count: 621
| [2020-04-02 15:53:50] |
| User726845 - Posts: 5 |
|
hi cannot connect live to my data feed on CQG
|
| [2020-04-02 16:28:04] |
| John - SC Support - Posts: 37758 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Or select File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-02 19:05:54
|
| [2020-04-02 16:50:00] |
| User726845 - Posts: 5 |
|
nothing is going on i still can not get the feed
|
| [2020-04-02 19:33:08] |
| |
|
We want you to restart Sierra Chart , select File >> Connect to Data Feed, and then after 30 seconds provide the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: