Support Board
Date/Time: Mon, 25 Nov 2024 04:29:38 +0000
Continuous contract issue
View Count: 1192
| [2014-01-12 23:34:10] |
| arrow - Posts: 52 |
|
Continuous contract-Date Rule Rollover Not getting historical data for ES, YM, ZB, ZS, ZM, and ZL All settings are the same for both charts only change is the rollover rule. The rollover charts were duplicated from the non rollover charts. I've also done a full symbol reset currently on v1077 Few pics of what I'm getting. |
Private File Private File Private File Private File |
| [2014-01-13 17:29:42] |
| |
|
Could we contact you by telephone about this and use remote assistance to look into this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-13 17:57:02] |
| arrow - Posts: 52 |
|
Sure do I need to fill out a ticket?
|
| [2014-01-13 19:57:06] |
| |
|
No. We are calling now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: