Support Board
Date/Time: Wed, 05 Feb 2025 22:01:44 +0000
download failed
View Count: 564
| [2020-04-01 12:14:55] |
| MarcOh - Posts: 163 |
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Hey guys, since few days and using the 9th version, I got this "download failed" message after loading intraday charts for every single chartbook (Im not using a pquote board.) Everything is working fine, but its just annoyingly. Would be really glad. regards |
| [2020-04-01 19:11:03] |
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Do this for one of the charts where you have seen this error: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-03 10:26:10] |
| MarcOh - Posts: 163 |
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Hey guys, not sure what went wrong, but now its working again well. thx a lot and keep up the good work! Love sierra chart! marco |
| [2020-04-03 10:38:56] |
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We see you are using Rithmic and the problem was with Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-03 14:56:39] |
| MarcOh - Posts: 163 |
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Like always. gosh. thanks a lot!
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