Support Board
Date/Time: Wed, 05 Feb 2025 20:06:58 +0000
CL Auto Bracket Not Working
View Count: 521
| [2020-03-31 19:47:20] |
| patrader - Posts: 92 |
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I'm using version 2073 with the SC data TT routing. Today trading in the CL live and simulated, bracket orders were not working. Every other symbol was OK. Please advise.
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| [2020-03-31 20:08:20] |
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Check the Trade >> Trade Service Log to see if there any rejections for the child orders. We did a test now in the UAT environment and do not see any problems. Nothing has changed which would cause an issue. The small change related to a rare issue involving order ID mapping, would not be causing an issue like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-01 14:03:29] |
| patrader - Posts: 92 |
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User error. I inadvertently had "Use Attached Orders" unchecked for the CL.
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