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Date/Time: Wed, 05 Feb 2025 19:58:00 +0000



Connection Issue question

View Count: 494

[2020-03-31 15:30:08]
User920967 - Posts: 62
Hello,

I received the error message attached below. I know that sierra does not prefer CQG as a data provider anymore. What would be the most stable and lowest latency data solution to use with sierra charts. Please note my FCM is DORMAN. Thanks in advance.



Connection error message from service:CQG WebApi Market data logon unsuccessful. Server Message: Your logon is disabled. Contact your FCM
[2020-03-31 18:07:39]
Sierra Chart Engineering - Posts: 104368
Your CQG connection has been disabled by the clearing firm.

Do you have a funded trading account?
For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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