Support Board
Date/Time: Wed, 05 Feb 2025 20:12:11 +0000
Automated File Distribution question
View Count: 432
[2020-03-31 09:20:31] |
User117118 - Posts: 9 |
I created a custom study dll. Compiled trouble-free. The SCDLLName is set. Followed the steps described to get access to Sierra Chart Custom Studies Access Control Panel. The dll is uploaded. The allowed user (free account) is set. However, when the allowed user restarts SC, the dll does not download. If I manually add the same dll to the allowed user's data folder, the user's SC properly checks if the user is allowed to use it or not. If I allow the user (using Sierra Chart Custom Studies Access Control Panel), it works. If I delete the user, it does not work. I know I am wrong somewhere, but I cannot figure it. What do I miss? |
[2020-03-31 09:46:04] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this page for the possible reasons for the problem: Resolving Custom Study File and Access Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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