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Date/Time: Wed, 05 Feb 2025 20:00:00 +0000



PROBLEM TO CONNECT SIERRA WHIT BITMEX

View Count: 526

[2020-03-30 22:16:15]
User541437 - Posts: 1
Dear support team,

I opened a demo account last week to connect Sierra Chart with Bitmex. However, I cannot connect the two accounts.
I need to verify how the Sierra Charts platform works with Bitmex before purchasing a plan.

Could you please provide me a demo account that can connect to bitmex testnet.

Best Regards

Alejandra Barrera
[2020-03-31 09:35:03]
Sierra Chart Engineering - Posts: 104368
The problem might have been because your Sierra Chart account was expired. It is now active for a few days. Try again:
https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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