Support Board
Date/Time: Wed, 05 Feb 2025 20:00:29 +0000
moving or copying a line sees it getting distorted when it passes random areas on a chart
View Count: 721
| [2020-03-27 12:05:38] |
| User21339 - Posts: 61 |
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https://i.imgur.com/AXUsqMc.gifv video above explains it best. |
| [2020-03-27 17:52:55] |
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Please attach the chartbook that contains that drawing to this thread using these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-28 01:31:52] |
| User21339 - Posts: 61 |
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cht attached
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 sierralineissue.Cht - Attached On 2020-03-28 01:31:05 UTC - Size: 36.27 KB - 248 views |
| [2020-03-30 17:32:58] |
| John - SC Support - Posts: 37757 |
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We are not able to reproduce the problem you were showing in the original post with your chartbook. The only thing we can think of is that the system thought there was missing data there, and therefore was trying to make the anchors fit as best it could. The one thing to try and do, if this is still an issue, is to select Edit >> Delete All Data and Download. If there appeared to be an issue with the data, then this should resolve it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-31 09:25:23] |
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Yes definitely re-download the data in the chart: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-31 09:25:32
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