Support Board
Date/Time: Wed, 05 Feb 2025 17:09:59 +0000
data feed change
View Count: 544
[2020-03-24 21:54:45] |
User570294 - Posts: 10 |
Hi, i actually dont want the denali datafeed but rithmic instead. how can i change this ? thanks |
[2020-03-24 23:46:59] |
Sierra Chart Engineering - Posts: 104368 |
Sierra Chart no longer supports Rithmic and we definitely do not recommend using it with Sierra Chart. You are definitely not going to have a good experience with Rithmic with Sierra Chart. Please listen to what we say and do not cause us further burden or yourself problems. Was there some problem you had with the Denali exchange data feed? We recommend using the Denali exchange data feed with the Sierra Chart order routing service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-03-26 09:35:52] |
User442691 - Posts: 1 |
Hi, I use Sierra chart for charting and Jigsaw for execution. Rithmic is the only data feed that allows to have simultaneoius feed into Sierra Chart and Jigsaw at the same time. Can you please tell me why you no longer support Rithmic and what alternative you suggests to my trading setup using Jigsaw for execution. Thanks you |
[2020-03-26 09:46:06] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: Technical Help for Rithmic is Now Discontinued as of December 1, 2019. The alternative is to not use jigsaw and use the Sierra Chart trading functionality. Refer to: Chart Trading and the Chart DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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