Support Board
Date/Time: Wed, 05 Feb 2025 16:47:30 +0000
8 min data gap after opening Sierrachart
View Count: 523
[2020-03-24 20:09:49] |
User671188 - Posts: 5 |
Hi Sierrachart support, For the last three days I got this issue. Every time I open Sierrachart for the first time I am missing de last 10 minutes or so of price and volume data. It does not matter which future. For CLK0-NYMEX I am missing data from 8:52:27 till 09:02:15. Same for ESM0-CME. I am using the Rithmic datafeed. I updated the data with reloading the intraday charts. But now it has a gap at the time in the chart when I updated the intraday chart. Can you check why this is happening? Cheers Peter Date Time Of Last Edit: 2020-03-24 20:17:53
|
[2020-03-24 20:49:21] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using Rithmic. We have discontinued all support for Rithmic: Technical Help for Rithmic is Now Discontinued as of December 1, 2019. We recommend using this replacement service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: