Support Board
Date/Time: Wed, 05 Feb 2025 16:46:39 +0000
Trying to find the TFY spread using Rithmic.
View Count: 853
| [2020-03-23 19:15:15] |
| Want2skydive - Posts: 12 |
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It's the 2 year versus the 5 year on a 1 to 1 ratio. I find the TUF which is 2vs5 on a 5 to 4 ratio. Currently I build a difference chart but I need the actual TFY chart for my rotations chart to work. Thank you for your time. Hope you are staying safe. Jason |
| [2020-03-24 12:16:29] |
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Sierra Chart has discontinued all technical support for Rithmic. We recommend using this service as a replacement: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-24 12:46:31
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| [2020-03-24 20:09:23] |
| Want2skydive - Posts: 12 |
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How do I get a refund for the unused portion of Sierra since they stopped supporting my feed in the middle of my time?
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| [2020-03-25 09:11:33] |
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Make this request here: https://www.sierrachart.com/usercp.php?page=SupportTickets We have had a notice about this for many months here: Technical Help for Rithmic is Now Discontinued as of December 1, 2019. But understand you can still use Rithmic, we are just not providing any technical help for it. So our recommendation is to stay with Rithmic and Sierra Chart for now and then have a look at the Sierra Chart order routing service and switch over to that when you are ready. The technical connectivity with this service is absolutely superior and utilizes Trading Technologies: Sierra Chart / Trading Technologies Futures Order Routing Service We have found the symbol: TFY 01-01 We are adding it to the Denali Exchange Data Feed and we are also adding it to the Sierra Chart Order Routing Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-25 09:13:49
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| [2020-03-25 09:43:52] |
| Want2skydive - Posts: 12 |
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@SCE Did you find the TFY 01-01 in the Sierra data feed you mentioned above? Jason |
| [2020-03-25 18:57:19] |
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This symbol has been added to the Denali Exchange Data Feed: Denali Exchange Data Feed We will put it into effect this evening. For Rithmic you can try using this symbol: TFY 01-01 M0 Note the spaces. And also has been added for the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-25 18:58:42
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