Support Board
Date/Time: Wed, 05 Feb 2025 13:01:04 +0000
Problems with Bitmex to trade in LIVE: Access Denied
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[2020-03-17 08:27:08] |
sergibon - Posts: 1 |
Hi! I have issues with my conection in order to trading in live through BitMex. All trades in demo work really well, but when I want to set up a trade in live, an error comes through: New order rejected - BitMex Trading Direct error: Access Denied. Internal Order ID: 9361. Service Order ID: (none). Symbol; XBTUSD-BMEX. Account: 1408616 / 2020-03-17 09:21:58.161* What should I do? Which is the problem? Thank you! |
[2020-03-17 10:09:46] |
Sierra Chart Engineering - Posts: 104368 |
The "Access Denied" message is from BitMex. You need to ask them about this. We do not know the answer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-17 10:09:55
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