Support Board
Date/Time: Wed, 05 Feb 2025 12:54:03 +0000
Problem with Futures Data
View Count: 508
| [2020-03-16 17:49:47] |
| User1990 - Posts: 49 |
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Hello, I am having problems receiving real time futures data for all my futures symbols (CLJ20, GCJ20, ESM20). The problem has existed for quite a few days. I have the Denali Exchange package and my account still seems to be rightly charged so I am not sure what's causing the inaction. If you can help me take a look that'd be greatly appreciated. Thank you. Best Regards, Elaine Date Time Of Last Edit: 2020-03-16 18:15:36
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| [2020-03-16 18:17:35] |
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We see the post was deleted but be sure to update to the latest version of Sierra Chart. Instructions: Software Download: Fast Update This is important to take advantage of this improvement: Good News: Easier Funded Trading Account Verification Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-16 18:19:31] |
| User1990 - Posts: 49 |
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I deleted the post because I have managed to find the source of the problem. Thank you very much! Best regards, Elaine |
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