Support Board
Date/Time: Tue, 04 Nov 2025 05:09:24 +0000
start sc in 32 bit
View Count: 1193
|   [2020-03-11 03:01:35]     |  
| User851781 - Posts: 11 | 
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                I have checked the "always run the 64 bit version" in general settings, but now I need to start Sierra in 32 bit, and I cannot change that setting back be cause I have issues running 64 bit version. What would be the way to start Sierra in 32 bit mode again? thank you  | 
        
|   [2020-03-11 03:14:03]     |  
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                You really just have to delete the main configuration file: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Resetting Sierra Chart to a Default State You just need to delete this file: Sierra3.cfg Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2020-03-11 03:38:09]     |  
| User851781 - Posts: 11 | 
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                ok, I could open Sierra in 32bit, that means I lost all configurations? Any way I can recover my configurations? I still have the file. Also, how can I dload the 2021 build of SC? Thank you!!  | 
        
|   [2020-03-11 17:44:32]     |  
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                Refer to the information here to download a specific version of Sierra Chart: Software Download: Software Rollback Procedure You can restore an older version of Sierra3.cfg from before when you activated the option to always use the 64-bit version: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File But really we are not sure why you are having a problem with the 64-bit version. Try running Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-11 17:45:39  
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|   [2021-01-08 07:53:07]     |  
| User851781 - Posts: 11 | 
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                I have the same issue, I want to open sierra in 32 bit, but even with the Sierra3.cfg file removed it still opens the 64 one.  version is 2215. Am I missing smth? thank you.  | 
        
|   [2021-01-08 08:41:37]     |  
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                Newer versions of Sierra Chart are provided as 64-bit only. This is why the 64-bit version is run.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-01-08 09:50:05]     |  
| Ackin - Posts: 1865 | 
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                User851781) 2177 a higher only 64-bit 2177 Release Date: 2020-10-03 The 32-bit version of Sierra Chart is not included with this release. 
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2177
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