Support Board
Date/Time: Wed, 05 Feb 2025 12:03:18 +0000
Gaps in Intraday Charts
View Count: 699
| [2020-03-11 01:56:53] |
| maclin26 - Posts: 4 |
|
Hello, I have two issues, both of which are gaps in my intraday charts. I looked on the support board and tried everything, nothing is working. Essentially on one chart I'm missing a time period from 2:36pm-6:00pm tonight and on the other the intraday chart starts at 6:00pm, not showing anything prior to that for the day. Please advise what to do asap. THanks... Maclin |
| [2020-03-11 17:42:20] |
| |
|
You need to change to the advanced service package for proper historical data support when using Rithmic. Instructions are below. For now we have changed you the advance package At this time re-download the data in the chart: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: