Support Board
Date/Time: Mon, 25 Nov 2024 03:46:18 +0000
Multiple minoir issues
View Count: 1125
| [2014-01-09 04:18:21] |
| brown555 - Posts: 35 |
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1. Candle bars aren't drawing fast enough - they lag behind the market anywhere between 5-10 seconds most of the time; the current price label on the right-axis keeps up with the market, but the candle bars are way behind, and it doesn't matter if the market is moving fast or slow, and it happens on every time frame (5/10/15min etc). My computer isn't new or anything, but it's pretty fast and I haven't seen this with IB or Trade Navigator. 2. When I first log in, the Message log appears cause the data/trade service default is set to "TT fix"; is there a way to change the default data/trade service to IB? 3. With Chart Trade mode on, I need to add Buy Limit, Sell Limit, Buy MIT, and Sell MIT to the right-click menu; right now it just has Buy Stop-Limit, Sell Stop-Limit, Buy Stop, Sell Stop, Cancel All, and Flatten and Cancel. I promise I've tried to figure these issues out on my own, but have had no luck. Thanks in advance, Brad Date Time Of Last Edit: 2014-01-09 04:18:59
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| [2014-01-09 17:44:09] |
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1. Please see the section here about this: http://www.sierrachart.com/index.php?l=doc/IB.php#TrueRealTimeData 2. We have set your account to a normal Sierra Chart account. It was previously affiliated with Champion Futures. 3. You can add these through Global Settings >>Customize Chart Trade Menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-09 17:44:53
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| [2014-01-10 15:05:48] |
| brown555 - Posts: 35 |
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Thank you very much for your help!
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