Support Board
Date/Time: Wed, 05 Feb 2025 08:44:39 +0000
Data Disconnected
View Count: 524
| [2020-03-06 22:13:21] |
| User379557 - Posts: 37 |
|
Hi- For the last week I've been getting disconnected from SC Data feed. The program tries to reconnect but cant. Also, I switched to try my Gain Brokerage data feed when this occurs and I'm unable to connect. I only HAVE ONE CONNECTION. I HAVE ONE CONNECTION ONLY and i'm getting disconnected. This started this week. PLEASE ADVISE. Thank you-
|
| [2020-03-06 22:25:09] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: