Support Board
Date/Time: Mon, 25 Nov 2024 03:23:35 +0000
AMP/TTNet Package 3 missing feature
View Count: 1367
[2014-01-08 20:31:49] |
User025822 - Posts: 35 |
Hi, I am using Sierrachart through AMP. As advertised the platform should be configured to use Package 3 features but in reality is missing the SC Real-Time and Historical Forex and CFD Data Service. When I try to select and connect to the SC Forex Data (FXCM) it gives me a log message of: "Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2014-01-08 15:27:57" Am I doing something wrong? Is there a way to be able to use this feature from Package 3? Thank you for your help |
[2014-01-08 22:50:43] |
User021827 - Posts: 174 |
I believe it is a special package from TT that does not support that. I may be wrong, but it is the same for me. shane |
[2014-01-09 09:25:16] |
Sierra Chart Engineering - Posts: 104368 |
Please refer to this page: https://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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