Support Board
Date/Time: Wed, 05 Feb 2025 06:54:45 +0000
Footprint chart
View Count: 719
| [2020-03-04 19:13:34] |
| User934632 - Posts: 4 |
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One of my charts keep freezing up every morning this happen for 3 consecutive days most of the times is the footprint chart and is only one chart at the time that will freeze, to bring them back up i have to close logout all the charts and login again is the only way to get it to work again this morning already happen twice in less than 3 hours Please help |
| [2020-03-04 19:50:46] |
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Refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart You definitely do not need to restart Sierra Chart. That should never be necessary. There is some other specific issue that is happening. Could be as simple as maybe the chart getting scrolled back from the end. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-04 19:51:02
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