Support Board
Date/Time: Wed, 05 Feb 2025 06:38:39 +0000
Help with activate Service order
View Count: 436
| [2020-03-04 19:12:00] |
| User443941 - Posts: 1 |
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Hello, I don`t know how to activate my real account to trade, I received this message when I want to send a order. TradeActivity files query time: 0.010023 seconds. Entries: 0. Outstanding queries: 1 | 2020-03-04 18:09:17.283 Trade Order Error - No symbol contract ID mapping. Unable to submit the order. Internal Order ID: 96. Service Order ID: (none). Symbol: USOil. Account: 124335 | 2020-03-04 18:15:56.715 * |
| [2020-03-04 19:38:59] |
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That symbol is a CFD symbol and cannot be traded with your account with AMP. You would need to trade CME crude oil futures instead. These are listed under File >> Find Symbol >> Futures-NYMEX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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