Support Board
Date/Time: Wed, 05 Feb 2025 08:59:41 +0000
Draw DOM Graph on Chart
View Count: 1085
| [2020-03-04 11:13:47] |
| User931593 - Posts: 28 |
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The Draw DOM Graph on chart is not displaying properly after updating to 2060 from 2056. Only 2 price levels are being displayed. ty |
 Draw Dom Graph.bmp - Attached On 2020-03-04 11:13:23 UTC - Size: 1.5 MB - 449 views |
| [2020-03-04 12:19:44] |
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Clearly you are with Transact. Due to the data feed issues transact is having they are no longer providing the market depth data. At least by default. You can get it by enabling the option for it in Global Settings >> Data/Trade Service Settings. It is on the left side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-04 12:20:05
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| [2020-03-09 11:45:42] |
| User931593 - Posts: 28 |
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Hi, I updated to the pre-release version 2063 and am back to 2 levels on Draw DOM Graph on Chart. All settings mentioned above are still active. And yes I am a TransAct user. Thank you |
| [2020-03-09 16:31:48] |
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Due to problems with the Transact data feed, market depth data is no longer being provided by them in the new message format from them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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