Support Board
Date/Time: Wed, 05 Feb 2025 06:49:34 +0000
Connect to data feed problem
View Count: 713
| [2020-03-03 20:59:35] |
| User586917 - Posts: 3 |
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Hi, I paid 3 months subscription last couple of days. I tried go to my sierra charts to connect to data feed but is not letting me do it in my account. See the attachment. Sincerely, Nin |
 connect to data feed.PNG / V - Attached On 2020-03-03 20:58:16 UTC - Size: 49.58 KB - 206 views |
| [2020-03-03 22:24:21] |
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We want you to use the option Force Login on the initial login screen when it comes up. This forces your local Sierra Chart to sync up with our servers to ensure that it has the latest information. Follow these instructions to do this: Sierra Chart - Software Login Instructions: Forced Login If this does not solve your problem, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-03 23:04:05] |
| User586917 - Posts: 3 |
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Hi, I tried by option Force login but is still not working. Please advise the next step. Sincerely, Nin |
| [2020-03-04 00:21:25] |
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You are logged into the wrong Sierra Chart account. You need to log into Nin Ka. Follow the instructions here: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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