Support Board
Date/Time: Wed, 05 Feb 2025 09:43:01 +0000
Chart and DOM low frame rate
View Count: 834
| [2020-03-03 05:29:02] |
| User626236 - Posts: 1 |
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Hello - as the title states im experiencing low frame rates on my sierra chart application. I have tried the various recommended fixes such as closing out charts that are loaded, reducing chart intervals, etc. I was not experiencing this issue before and was running this same chartbook at 100 ms update interval with no noticeable frame rate issues. I reduced the interval to update every 1000 ms with no noticeable change. All the charts are running at 0 ms update interval so they are running on the global setting as well. Now the display seems to jump instead of fluidly adjusting whatever is on the screen. It is most noticeable on the DOM. Do you have any recommendations? I don't believe its a hardware issue as i've looked at my task manager while SC is running and it seems to be fine. |
| [2020-03-09 21:50:48] |
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Assuming this is a Sierra Chart side issue and not with the data feed, refer to help topic 30 for things to do to reduce CPU usage: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often And also just as important, refer to this section: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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