Support Board
Date/Time: Wed, 05 Feb 2025 06:40:10 +0000
cannot connect to transact
View Count: 551
| [2020-03-02 16:15:54] |
| User_1234567 - Posts: 3 |
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starting last week i am unable to conneect at all to transact. I had no issues before last week |
 connect issue.PNG / V - Attached On 2020-03-02 16:05:24 UTC - Size: 266.9 KB - 223 views Attachment Deleted. |
| [2020-03-02 22:08:10] |
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We see Sierra Chart is in a not responding state. Run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Also refer to this help topic for other items to check if you still have a problem: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often However, absolutely run Sierra Chart in safe mode. This is mandatory to rule out custom studies as a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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