Support Board
Date/Time: Wed, 05 Feb 2025 19:05:30 +0000
HSI volume rollover missing day
View Count: 574
| [2020-02-27 02:04:46] |
| joshtrader - Posts: 500 |
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I'm rolling over from HSIG20 to HSIH20. Today is when volume rollover occurs. I restart SC, and it prompts me to rollover the symbol. I do this, but yesterday's data is missing, as the attached picture shows. I suspect this has to do with the fact that the time zone of the instrument is +8 and my current time zone is -5. The chart's time zone is correctly set to +8. Any idea how to address this? Note that this occurs on other charts for the same symbol, so it's not something particular to this chart.
Date Time Of Last Edit: 2020-02-27 02:05:37
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 hsirollover.PNG / V - Attached On 2020-02-27 02:04:03 UTC - Size: 80.07 KB - 234 views |
| [2020-02-27 07:06:35] |
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Update to the current version of Sierra Chart following these instructions: Software Download: Fast Update See if that resolves the issue. There was a problem similar to this resolved about two weeks ago. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-30 01:01:12] |
| joshtrader - Posts: 500 |
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I wanted to post for anyone else having this issue that indeed the newest version of SC does address this issue, thanks!
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