Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 05 May 2024 20:03:18 +0000
Service Connection Error - Rithmic
View Count: 776
| [2020-02-22 18:54:31] |
| ajk170799 - Posts: 3 |
|
Hello, i can not connect to my rithmic trading account. would appreciate insight into this. i have attached screenshots of the log and the error message thanks, AJ |
 Capture.PNG / V - Attached On 2020-02-22 18:51:24 UTC - Size: 8.8 KB - 187 views Capture.PNG / V - Attached On 2020-02-22 18:53:35 UTC - Size: 17.68 KB - 182 views Attachment Deleted. |
| [2020-02-22 22:23:43] |
| jomanos - Posts: 27 |
|
On weekends, Rithmic sometimes “shuts down” and we (as users) are unable to connect to our accounts. When this happens I usually disconnect to disable the alert messages. By Sunday afternoon, Rithmic will usually allow connections again. You should have all data through end of day Friday saved locally. Which SC will use. |
| [2020-02-22 22:38:45] |
| |
|
We have discontinued technical support for Rithmic. We recommend using this service: Sierra Chart / Trading Technologies Futures Order Routing Service We can help you get changed to the above service. The servers for the above service are available 24 hours a day 7 days a week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: