Support Board
Date/Time: Wed, 05 Feb 2025 00:51:56 +0000
waiting for download historical data
View Count: 611
[2020-02-21 15:11:37] |
KAYZER - Posts: 6 |
Hello, I writing because the message "waiting for download historical data" appears frequently now even if I changed nothing. like stop & go with the data feed & the problem doesn't appear with my second software. could you help? Regards |
[2020-02-21 18:38:40] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using LMAX. You are losing the connection to the Sierra Chart LMAX server it sounds like. We want you to update to the very latest prerelease of Sierra Chart: Software Download: Fast Update This is version 2055. This version has support to use to use a second Sierra Chart LMAX server in a different data center which may help the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-21 18:39:03
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