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Date/Time: Wed, 01 May 2024 19:04:57 +0000



No Real Time Data

View Count: 616

[2020-02-19 21:46:27]
buggsuperstar - Posts: 33
[2] 2020-02-19 21:38:35 UTC | By : c.r.huxtable | Status : Open

I have gone through the setting up instructions but I do not see an (M) behind the symbol (ES)


[1] 2020-02-19 21:01:45 UTC | By : c.r.huxtable | Status : Open

Hello, I have paid for the Denali service and completed all agreements yet my account is still stuck on the delayed data feed.
[2020-02-20 03:59:16]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-20 16:12:08]
buggsuperstar - Posts: 33
Hello, I have a funded account with Dorman. I am not using it as a connected account with Sierra however. All I need is the live data and charting from Sierra.
[2020-02-20 16:28:03]
buggsuperstar - Posts: 33
I've been without data now for 24 hours even though I paid and activated everything.
[2020-02-20 17:07:26]
buggsuperstar - Posts: 33
I attempted to switch to the Sierra Chart Data exchange but am not allowed to since I have my Denali exchange agreement. I might have made this worse. I'd really appreciate your help please.
[2020-02-20 17:57:56]
SC Support - Posts: 1795
spoke to buggsuperstar, answered his current questions.
Date Time Of Last Edit: 2020-02-20 17:58:13
[2020-02-20 18:34:12]
Sierra Chart Engineering - Posts: 104368
You will be receiving the real-time data now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-20 18:34:20

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