Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 02 May 2024 17:45:17 +0000
setting up charts
View Count: 422
| [2020-02-19 19:52:43] |
| User786017 - Posts: 19 |
|
I just got a new computer cause my hard drive crashed, so I'm stating the process of creating my own charts all over again. But when I logged in and opened up a new chart, it's just gray. There's the example chart, but I'm not able to do anything with it
|
| [2020-02-20 02:43:48] |
| |
|
Go to one of the charts you opened and follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: