Support Board
Date/Time: Mon, 25 Nov 2024 01:59:15 +0000
Bid/Ask Depth Bars - Depth market data not streaming when window is inactive
View Count: 1470
| [2014-01-07 08:45:06] |
| TastyRisk - Posts: 119 |
|
I have two chartbooks and I'm mainly looking at the second chartbook 99% of the time. The first chartbook has a chart using the Bid/Ask Depth Bars Study. The close of the requested depth data is displayed - via a overlay study - on another window and this window is set to be "always visible". The problem is that full depth is not properly maintained. It reverts to top-of-book. I presume because this is because the first chartbook is "inactive" most of the time. I would like to "force" the depth market-data request at all times. Will this be addressed or is there an existing way to force the request? Date Time Of Last Edit: 2014-01-07 08:52:49
|
| [2014-01-07 09:11:50] |
| |
|
This has been resolved in a recent release of Sierra Chart. You need to update.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-07 09:22:29] |
| TastyRisk - Posts: 119 |
|
Is the non-FIX CTS method available in any of the newer versions ?
|
| [2014-01-07 09:26:30] |
| |
|
No, but FIX is getting much more stable. If you are using our own market data feed, you should not have any trouble. In the latest release we have implemented support for market data incremental refresh messages. This is more efficient. This was just released by CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-07 09:32:50] |
| TastyRisk - Posts: 119 |
|
Sounds promising. Thanks.
|
To post a message in this thread, you need to log in with your Sierra Chart account: