Support Board
Date/Time: Tue, 04 Feb 2025 22:38:57 +0000
Charts arent loading Data
View Count: 532
| [2020-02-18 19:42:12] |
| User138602 - Posts: 169 |
|
Greetings, can someone please explain to me whats going on in the attached picture? The two charts at the top dont load the same data shown in the 2 charts at the bottom. If i delete and download the intraday data in one of the lower charts, it works fine. If i do THE SAME in one of the charts at the top, then data gets loaded only until the 17th feb and any new tick gets plotted for today, the 18th feb. Is there something going on with a future rollover? I just cant remember what i did. But it messed it up somehow. Thx |
 Data not loaded.png / V - Attached On 2020-02-18 19:40:42 UTC - Size: 132.07 KB - 207 views |
| [2020-02-18 20:24:28] |
| |
|
The best thing to do is to go to the chart which is configured as you require and then duplicate it with Chart >> Duplicate Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-18 22:01:07] |
| User138602 - Posts: 169 |
|
I found the problem although i dont understand it. The problem occurs IF i enable Continuous Contract...i only checked "Date Rule Rollover" The contracts in the picture are the June contracts and not the currently most traded march contracts. Maybe the the rollover has a problem with that. I just intent to hold a swing position and therefor want to trade the June contract. Does this make any sense for you? |
| [2020-02-19 00:21:03] |
| |
|
Update to the latest release because we did correct a problem with continuous contracts involving the most recent rollover. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: