Support Board
Date/Time: Tue, 04 Feb 2025 22:05:26 +0000
Adjust Drawings dialog box won't appear
View Count: 571
| [2020-02-17 13:09:01] |
| User98657 - Posts: 330 |
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I'm having trouble with Tools>Manage Chart Drawings Window>Adjust When i select the drawings and click Adjust i do not get a dialog box. The program acts like there is a dialog box, i get an error alert sound when i try to click somewhere else, but i never see the dialog box. i have to Escape out. Something very similar (perhaps related, perhaps not) is happening in spreadsheets when i try to use Number Format - I either have to wait a very long time to see dialog box, or it never appears. I'm trying to adjust drawings on the CL contract after rollover. Using SC Denali. |
| [2020-02-17 20:12:17] |
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We will work on a solution to this. We will have a new release out later today. The problem is described here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-17 20:12:37
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| [2020-02-17 20:28:59] |
| User98657 - Posts: 330 |
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Thank you for the update. With respect to the OS resources, I have a new machine built strictly for running SC. It has a new I7-9700K processor, 32G Ram, two Workstation grade video boards each with 4G of memory. If you can point me in any direction as to what else I might do to help the OS resource issue I would greatly appreciate it. I do check my resource status periodically, and it never seems to be laboring at all. I'll restart and try again. I'll also try reattaching the window. It is one of my main charts so I can't really close down much in this case. Thanks again. |
| [2020-02-17 20:49:40] |
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We said we are going to implement a solution in the next release. Just wait. We have a workaround we are going to implement. There is nothing more to do other than update. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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