Support Board
Date/Time: Tue, 04 Feb 2025 22:48:42 +0000
CQG symbol mappings
View Count: 1624
| [2020-02-09 23:29:02] |
| Schneitzer - Posts: 9 |
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Dear Sir or Madam, I have activated Sierra-Chart real-time data feed for ICE EU and HKFE. I'm integrating the SC real-time feed with a CQG account (which means I have service package 5). After activating the feed, I have trouble finding the correct symbol mappings for the following products: HKFE USD/CNH Futures ----- Symbol: KX Cocoa #7 ----- Symbol: CA Robusta Coffee 10-T ----- Symbol: RM White Sugar #5 ----- Symbol: SW I can't find the corresponding CQG symbols in the Find Symbol list, and therefore cannot see the real-time data nor historical data. So I would like to know if the mappings for these 4 products are properly set up on SC side. If no, is it possible to add these to the Find Symbol list? Thank you for your help! |
| [2020-02-09 23:55:25] |
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We can set these up if not already. Can please confirm that you want the products which are listed below on the ICE US exchange?: Cocoa #7 ----- Symbol: CA
Robusta Coffee 10-T ----- Symbol: RM White Sugar #5 ----- Symbol: SW Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-09 23:55:35
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| [2020-02-10 00:16:00] |
| Schneitzer - Posts: 9 |
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Thanks for the quick reply. These 3 products are on ICE EU exchange: Cocoa #7 ----- Symbol: CA
Robusta Coffee 10-T ----- Symbol: RM White Sugar #5 ----- Symbol: SW One product is on HKFE exchange: HKFE USD/CNH Futures ----- Symbol: KX
I want these 4 products set up. Thanks again! |
| [2020-02-10 08:57:35] |
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Ok got it. We will work on setting these up.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-11 18:37:12] |
| Schneitzer - Posts: 9 |
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Hello, Just wanna follow-up on this. Once the mappings are properly set up, where can I find the CQG symbols for these markets? Thank you! |
| [2020-02-11 18:57:36] |
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We will try to get to them, this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-12 16:00:26] |
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We did not yet get this done, allow another day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-18 17:52:50] |
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We have these set up, but we need to do final review before release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-19 10:46:40] |
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These symbols are now added. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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